Legal

Terms & Conditions

Last updated: October 2026. This is a plain-English starting document. Have it reviewed by a legal professional before relying on it.

Who we are

Golf Gallery 18 is a trading name of Online Consulting Services Pty Ltd (ABN 54 077 437 202, ACN 077 437 202), based in Victoria, Australia. In these terms, “we”, “us” and “Golf Gallery 18” mean that company. Contact us at info@golfgallery18.com.

Prices and payment

All prices are in Australian dollars and include GST. Payment is made by card through our payment provider, Stripe; we never see or store your card details. A tax invoice is available for any purchase on request.

The service

Golf Gallery 18 creates custom artwork from photos you supply, using a human-led creative process. Work begins only after we confirm your photo is suitable and you accept the quoted price.

Your photo and rights

You confirm you took the uploaded photo or have permission from the photographer to use it. You are responsible for that confirmation. We may decline photos we believe infringe someone else's rights.

Trademarks and course branding

Golf Gallery 18 is not affiliated with or endorsed by any golf course, club or resort. We may adapt or decline requests involving protected logos, branding or trademarks.

Licence and personal use

Digital files and prints are licensed for personal use. Display at home or work, gifting, and personal reprints are all welcome. Commercial use — including resale, reproduction for sale, or promotional use by a business or club — requires a separate licence, available on request.

Previews, refinements and approval

Before any payment, we provide a watermarked preview of your artwork together with your quote; previews and quotes remain valid for 14 days. Refinements are made after payment. Because each artwork is freshly created when a change is made, incidental details (such as clouds, foliage or texture) may vary between versions. You approve the exact final artwork before delivery, and text is reproduced exactly as you supply it — please check spelling.

Payment

Payment terms are confirmed with your quote. No payment is taken until you approve your preview. If a photo turns out to be unsuitable before work begins, nothing is charged.

Delivery and use

Final artwork is delivered as a high-resolution digital file via a private download link, or as a premium print where ordered, for your personal, non-commercial use (printing and framing included). We retain the right to decline any request.

Gallery use

We display finished artwork publicly only if you opt in on the order form.

Gift vouchers

A gift voucher covers one artwork of the type named on it (digital artwork, A3 premium print or A2 premium print) in any of our styles. It is valid for three years from the date of purchase, is not redeemable for cash, and can be passed on to someone else. Extras chosen when the voucher is used, such as a caption or a finishing touch, are quoted first and paid by the person ordering. The usual preview-and-approve process applies. If we can’t make good artwork from any photo the recipient supplies, we’ll refund the purchaser in full. Unused vouchers can be refunded to the purchaser within 30 days of purchase.

Refunds

If we can't produce artwork you're happy with after reasonable revisions, we'll discuss a fair resolution, which may include a partial or full refund of amounts paid.